Privacy Policy
Effective Date: 1st January 2025
Company Name: XMP SaaS Limited
Registered Office: 13 Ryecroft Way, Martley, WR6 6BF
Data Protection Registration Number: CSN5110384
1. Introduction
This Privacy Policy explains how XMP SaaS Limited("we", "us", or "our") collects, uses, and protects your personal data when you use our Platform, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. XMP Saas Limited as Data Controller
XMP SaaS Limited as Data Controller
For the purposes of the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the EU General Data Protection Regulation (EU GDPR), XMP SaaS Limited is the Data Controller of your personal data.
This means that we determine the purposes and means of processing your personal data.
In certain limited circumstances, where we process personal data strictly on behalf of our customers and according to their instructions, we act as a Data Processor. In such cases, we comply with the applicable obligations of a Data Processor under data protection laws.
If you have any questions about this role or your data rights, you can contact us using the details provided in the "Contact Us" section of this Privacy Policy.
Contact for Data Protection: Robin Conway
3. Information We Collect
We may collect and process the following types of data:
- Personal Information: Name, email, address, phone number
- Account Data: Login credentials, profile info
- Device Data: IP address, browser type, operating system
- Usage Data: Interactions with our software, error logs
- Payment Data: If applicable, securely handled by third-party payment processors
We may generate and use aggregated, anonymised information derived from your use of the Platform ('Aggregated Data') for internal business purposes, including to improve, develop, and market our services. Aggregated Data does not directly or indirectly reveal your identity and is not considered personal data under applicable data protection laws.
4. How We Use Your Information
We process your data for the following purposes:
- To provide, maintain, and improve our services
- To manage your account and provide customer support
- To send service updates and marketing (with consent)
- To comply with legal obligations
- To detect and prevent fraud and misuse
5. Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases:
- Contractual necessity (e.g., to provide the service)
- Legitimate interests (e.g., security, service improvement)
- Consent (e.g., marketing communications)
- Legal obligation (e.g., tax or regulatory compliance)
6. Data Storage & International Transfers
Your data may be stored on secure servers located in the United Kingdom or the European Union, depending on the location of our data hosting providers.
If data is transferred outside the UK or EU, we will ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office or the European Commission.
7. Data Sharing
We may share your data with:
- Trusted third-party service providers (e.g., hosting, analytics)
- Payment processors (e.g., Stripe, Apple, Google)
- Legal or regulatory authorities if required
We will never sell your data.
8. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
9. Your Rights
Under the UK GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact: robin@xmp.world
10. Children’s Data
Our Platform is not intended for children under 13. We do not knowingly collect data from minors.
11. Security
We implement appropriate technical and organisational measures to secure your personal data, including encryption, access controls, and secure hosting environments.
12. App Store Compliance
Our privacy practices comply with the requirements of both the Apple App Store and Google Play Developer Programme, including transparent disclosures and appropriate user consent mechanisms.
13. Changes to this Policy
We may update this Privacy Policy periodically. You will be notified of material changes, and continued use of the Platform indicates acceptance.
Contact Us for Privacy Queries:
XMP SaaS Limited
Email: robin@xmp.world