Innov8 Transforms Business Management with XMP: From Disconnected Tools to Unified Operations

By unifying data and operations, XMP enabled Innov8 to accelerate performance and enhance forecasting whilst scaling with confidence and precision.

Overview

Innov8 Infrastructure Services is a UK-based company that specialises in the design of infrastructure for mobile and fixed-line networks, including the mobile towers and cabling that enable easy communication nationwide.

As a fast-growing business, Innov8 needed complete oversight of its operations to drive efficiency and sustainable growth. This is why they sought a user-friendly, seamless SaaS platform to unify the management of their entire workforce, projects, assets and compliance.

The challenges

Innov8 needed a platform that provided full visibility of operations and performance from day one, rather than waiting 12 months to collect data, migrate it to a new system, and then train teams on how to use the new platform.

Innov8 relies on real-time data and full oversight of project progress, forecasts and cash flow, so they required a secure and simple platform that their teams could confidently adopt and use to manage their daily tasks in their roles.

One particularly vulnerable area was the management of engineers’ health and safety certificate data. There was no automated process to flag expired certificates or ensure compliance information was up to date.

The Solution

Innov8 chose XMP’s comprehensive platform as the central hub for running its entire business. This includes project management, scheduling, HR, compliance, finance tracking, and forecasting.

At a practical level, Innov8 leveraged XMP to build accurate financial forecasting and cash flow models from live, centralised project data. They managed purchase orders, invoicing milestones, and supplier payments, eliminating the need for multiple tools. The platform also stored Innov8’s engineering certifications within HR and compliance modules, automatically flagging expiry dates.

From a business perspective, Innov8 has licensed XMP on a per-user basis, giving them predictable cost control and flexibility to scale, without unnecessary complexity or reconfiguration.

Implementation Process

XMP guided Innov8 throughout the entire process, providing hands-on expert support to ensure a seamless implementation.

Throughout the implementation process, the XMP team provided personalised support, guiding Innov8 from set-up to optimisation and seamlessly importing hundreds of project milestones and processes to ensure a seamless transition.

Innov8’s teams were impressed with the rollout of the XMP platform. Its simple, intuitive interface enabled seamless adoption, particularly for employees familiar with Excel. This allowed the business to quickly harness real-time insights and unify operations across projects.

Results and Outcomes

Around 80% of the system’s functionality met Innov8’s needs before any customisation was applied, which, when combined with rapid user adoption and onboarding support, paved the way for smooth scaling and long-term success.

With the XMP implementation up and running, Innov8 operates with real-time data and accurate forecasting, enabling them to make informed decisions. The teams benefit from the clear dashboards, boosting productivity and helping projects run smoothly. Compliance is simplified, which reduces risks and administrative workload. The platform’s flexibility enables business growth and supports Innvo8 to scale and expand while maintaining oversight and clarity across all projects.